FAQs

Where do we ship? 

We offer international shipping worldwide with the exception of the following countries due to legal restrictions or shipping carrier limitations. 

  • Cuba, Iran, Crimea, Syria, and North Korea

Do you refund? 

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense 100%! If you need to reach us, please contact us here.

We DO NOT refund orders for buyer’s remorse, and size exchanges are offered with discretion. A new order, at your expense, would need to be placed for an updated size if you choose to exchange sizes.


Do all items in orders always ship together? 

There are some products that we'll ship separately due to packaging differences.

These products are: mugs, framed posters, posters, canvas, stickers, jewelry, bean bags, backpacks, pillows with stuffing, snapback hats.

 

How quickly should I expect my order? 

We print and fulfill all our products on demand once you place an order. It takes 2–7 business days to create apparel products and 2–5 business days for non-apparel products.

Here are the shipping times for each shipping method we offer: 

  • Overnight: next day delivery in the US
  • Express: 1-3 business days in the US, Canada, and internationally
  • Standard (Flat): 3-4 business days in the US, 6-10 days in Canada, 5-20 days internationally

Do you offer shipping with tracking? 

Yes, all shipping methods have tracking. Note that the quality of tracking may differ for some local carriers.


How durable are DTG printed shirts compared to Screen Printed shirts? 

Our experience shows us that DTG printed shirts are just as durable as screen printed shirts when it comes to washability. The brand/type of t-shirt we use is also of quality and lasts throughout the course of many wash cycles.